Welcome to Patricia Thebez — a mindful art & design studio rooted in soft colors, quiet emotions, and everyday healing. Below are some common questions to guide your journey here.

ABOUT PATRICIA & HER WORK

Who is Patricia Thebez?

Patricia Thebez is a visual artist and designer whose work explores emotions, inner healing, and the beauty of everyday stillness. Through watercolor and illustration, she creates art that gently holds space for reflection and connection.

What inspires Patricia’s art?
Her work is deeply inspired by nature, freedom, growth, and the beauty of everyday life. Through watercolor, digital illustration, and storytelling, she creates art that gently holds space for emotion and healing.

What does Patricia do beyond selling products?
As an artist, Patricia continues to evolve her practice through:
— Ongoing personal and collaborative projects
— Group exhibitions and creative residencies
— Artistic research and emotional storytelling
— Building partnerships with aligned individuals and brands
Her shop is just one way to share her art — every product stems from a deeper creative journey.

PRODUCTS & SHOPPING

What kinds of products do you offer?

At the heart of Patricia Thebez’s work is her collection of original paintings and illustrations — created through a mindful process using watercolor and digital media. Her art explores themes of identity, fantasy, healing, and the unseen feelings.

From these artworks, Patricia also creates a small-batch collection of illustrated merchandise, made to carry the same softness and meaning in more accessible forms.

Artworks:

  • Original Paintings – Selected pieces are available for purchase or exhibition.

  • Fine Art Prints – Museum-quality reproductions of Patricia’s works, designed to evoke calm and connection in your space.

Illustrations – Gentle visual stories rooted in memory, reflection, and emotion.

Merchandise:

  • Stickers & Postcards – Illustrated pieces perfect for journaling, gifting, or collecting.

  • Phone Cases – Functional items featuring original artwork, meant to bring everyday comfort and beauty.

  • Enamel Pins – Small wearable objects that celebrate softness, identity, and strength.

Each product is carefully designed and produced with intention — carrying forward Patricia’s artistic values of mindfulness, stillness, and care.

Are the artworks original?
All designs are based on Patricia’s original artwork. Physical products are professionally printed in small batches using quality materials.

What are your products made of?
Product materials vary — art prints use premium paper, pins are polished enamel with metal backing, phone cases are printed on durable polycarbonate, and more. Each listing includes detailed specs.

ORDERS & PAYMENTS

How do I place an order?
Just add items to your cart and follow the secure checkout process. For preorder or special merch, you may be directed to an order form.

What payment methods do you accept?

We process payments securely through Xendit, which supports both local and international transactions.

For local (Indonesia) customers:
You can pay using:
– Bank transfer (BCA, Mandiri, BNI, and others)
– E-wallets such as OVO, DANA, ShopeePay
– QRIS for quick and easy checkout

For international customers:
We currently accept payments via credit/debit cards (Visa, Mastercard) and selected international bank transfers. If you need help with currency conversion or your payment method, feel free to contact us — we’re happy to assist.

Full payment instructions will be shared after you place your order.


Will I receive an order confirmation?
Yes, you’ll receive an email confirmation shortly after purchase. Please check your spam folder if it doesn’t arrive.

SHIPPING & DELIVERY

Do you ship internationally?
Yes! We ship worldwide. Shipping rates and delivery estimates will be calculated at checkout.

How long does shipping take?

Indonesia: 2–7 business days

International: 7–21 business days depending on your location and customs

Can I track my order?
Yes, once your order ships, you’ll receive a tracking link via email.

RETURNS, REFUNDS & DIGITAL PRODUCTS

What’s your return policy?
Returns are accepted for eligible physical items within 7 calendar days of receipt. Products must be unused and in their original condition. Please see our full Refund Policy for complete details.

Are digital products refundable?
No, all digital items are final sale and non-refundable due to their nature.

What if my item arrives damaged or incorrect?
Please contact us within 24 hours of delivery and send photos of the issue. We’ll offer a replacement or refund as appropriate.

COLLABORATIONS & CONTACT

Are you open to partnerships or collaborations?
Yes — we love working with aligned creatives, shops, and brands. For proposals or consignment inquiries, email us at hello@patriciathebez.com.

How can I contact you?
Email us at hello@patriciathebez.com or visit our Contact page. We aim to respond within 1–2 business days.

STILL CURIOUS?

If you have any questions that aren’t listed here, feel free to send us a message on Instagram @patriciathebez or email — we’re always happy to help.

Thank you for being here.

Contact

Should you have any questions please call or email us at hello@patriciathebez.com For the purpose of applicable data protection laws, we are the data controller of your personal information.